Average Rating: 
Rating:  - Customer Service Stinks
I lost my PC in late 2002 due to a power supply short, and with it went a 3-week-old purchase of PC-cillin. Since I had paid for a year's worth of protection, I requested a new license key from Trend Micro, explaining the accident and requesting permission to use the balance of my subscription on the replacement PC. After 3 e-mails and a snail mail letter, I haven't heard a thing. Their web site is useless. Greed? Indifference? Arrogance? Too busy? I don't know, but an answer would have been appreciated.
Rating:  - Pc-cillin 2003, just plain works
Pc-cillin 2003 does exactly what it says. The installation is a breeze. In under 5 minutes I had Pc-cillin 2003 installed, updated, and doing it first virus scan. The updates work automatically and without incident. This program solved the virus problems that I bought it for. The included firewall also protects very well. The impact of real-time scanning is not noticable. Trend Micro trimmed off anything extra to make this program run as smooth and as fast as possible, using barely any resources. I highly reccommend this one, it's cheap, but reliable, and most importantly, IT WORKS.
Rating: - Bloat-Free, Top Perfomance
I knew choosing between Norton 2003 and PC-Cillin 2003 was always going to be difficult. I decided to download the demo versions of both for a week just to see how they will fair. In the end it was clear that PC-Cillin was the right antivirus for me. It had the edge over Norton on 3 issues.1. PC-Cillin uses far little CPU compared to Norton. 2. Norton flunked the Eicar virus file test ... when it came to downloading an infected zip file. This is because of Norton's inability to detect viruses in an archived file. Only after downloading and manually scanning did it detect the virus test file. PC-Cillin, no problems, it detected the virus in the archive at download time. 3. I was unable to download Norton's antivirus definitions through their LiveWire service. I had to manually download and install the updates. With PC-Cillin, the automated update worked flawlessly. It detected that the server hosted newer components and requested to proceed with the update. With these key issues in mind, I opted for PC-Cillin 2003 and I'm yet to be disappointed.
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