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from: Interact Commerce Corp

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Customer Reviews
Average Rating: Rating: - If you use a server, do not upgrade to ACT 6.0 I was stupid enough to be drawn into the hype marketing of the fabulous ACT 6.0 upgrade and had planned to use it to its full capacity. Since putting our 14,000 plus contacts database on the server just 2 months ago, it has completely corrupted twice, lost valuable data, corrupted outlook twice, constantly stops reponding and wasted the equivalent of about 3 weeks work trying to fix the damn thing. We try to use the database to a reasonable capacity only to be stopped at every turn. I spend more time navigating the service website only to find more and more ridiculous bugs that have not been addressed. The latest recommendation was to exclude Norton anti virus from checking any database files - a dangerous practice to get into. Good luck anyone who has enough patience to persevere with this waste of money, resources and time. Rating: - How can the software developers sleep at night I was stupid enough to be drawn into the hype marketing of the fabulous upgrade features of ACT 6 and had planned to use it to its full capacity. Since putting our 14,000 plus contacts database on the server just 2 months ago, it has completely corrupted twice, lost valuable data, corrupted my outlook twice, constantly stops reponding and wasted the equivalent of about 3 weeks work trying to fix the damn thing. We try to use the database to a reasonable capacity only to be stopped at every turn. I spend more time navigating the service website only to find more and more ridiculous bugs that have not been addressed. The latest recommendation was to exclude Norton anti virus from checking any database files - a dangerous practice that has not improved the performance in any way. Good luck anyone who has enough patience to persevere with this waste of money, resources and time. Rating: - How has it survived?!?! In looking for a good, solid contact management program, I was drawn to ACT!. For personal use, Outlook was fine, but when it came to managing my business clients and contacts (the core of any business), Outlook wasn't sufficient. So I thought I'd take advantage of the powerful features that ACT! pitches. Bottom line: Save the money. ACT! might be powerful, but it's hidden underneath a clumsy (VERY) interface and poor coupling with Outlook. In addition, its limited feature set proved the ultimate downfall, as I was unable to use ACT! as my e-mail client because their limited settings do not suffice for my advanced e-mail setup. I suppose for basic contact management, ACT! would work. For someone who wants to spend less time managing their contact management program and more time managing their CONTACTS, I recommend you steer clear of this product.

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