Average Rating: 
Rating:  - worked flawlessly for me
Just finished doing my taxes with it. It imported my last year's data with no problems, and continued to work without a hitch. (MacOS 9.2.2, lots of memory). (haven't tried the state version, or printing to an HP printer.) If I had a nit to pick, it would be that the point in Taxcut's interview where you enter your state tax refund begins by saying "Did you or your spousereceive a form 1099-G for2001?" It eventually goes on to mention that this is the place to enter your state tax refund even if you didn't get a 1099-G, but I missed that the first time through. On my wishlist for Taxcut would be the ability to "print" a PDF of the finished tax return. This is not so pressing, however, as there are various commercial/shareware/freeware ways of getting this functionality, and MacOS X has it built in.
Rating:  - Bug won't let me e-file, customer service no help
I have used Turbo Tax (a competitor to TaxCut) for several years with great success. This year I tried TaxCut because of the lower price, and was seriously disappointed. The program will not let me e-file, because it misinterprets some of my data (details below if you are interested). An email to customer service was never answered. An hour-long call (at my expense) produced no help. A promised return call never came. The final answer from customer service is that I simply cannot efile with TaxCut. The program also crashes occasionally. I have to paper file this year and will never use TaxCut again.Problem details: My wife and I both work for the same employer and both have dependent care benefits listed on our W2's. TaxCut will not e-file because we have "two employer dependent care providers," even though they are obviously the same care provider with the same name, address, and federal ID number. Overriding these fields also prevents an e-file, so there is no workaround. The information comes straight from the W2's so there is simply no way to avoid the problem if the W2's are properly entered.
Rating:  - Tax Cut
After years of doing my returns by hand I decided to break down this year and buy a tax package. I'd really love to give this product 5 stars, but I couldn't print my return (HP printer) and emails to customer service were unanswered. I e-filed which made printing less of a concern, but obviously I'd like to have a copy for my files.Downloading updates, the state return and e-filing went without a hitch. I notice from other reviews that there might be a patch available for the printing problem. We'll see.
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