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from: Graco

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Customer Reviews
Average Rating: Rating: - RIPS RIPS RIPS!!!! We received this pack n play as a shower gift before our son was born. We loved it while he used it as an infant. He is now 10 months old and we don't really use the playpen all that much. But just the other day I noticed FIVE small holes! (Since then the holes have become MUCH BIGGER) I was VERY upset with this and inspected EVERY toy inside. Nothing had a sharp or jagged edge which could have possibly made those holes. We keep our pack n play next to a wall, and the holes appeared on that panel, so I know no one poked it with something. So I called GRACO who is known to be excellent when it comes to dealing with product issues. I asked the lady on the phone if I could buy a replacement netting and was then told "no." They do not carry that part. I asked her if the company could then send me a replacement part since it is less than a year old and I know we didn't cause the damage. I was told "no....sorry mamn but you must have poked it and caused the damage." So for all of you out there looking at GRACO's pack n play's keep in mind that they will eventually rip and they don't care! If it can't stand up to a 10 month old than what's the use? Rating: - All you need to start out. We have a two story condo. The nursery is upstairs and we use this pack and play for our son downstairs. It's great to be able to put the baby down in the bassinet to answer the phone and use the restroom without having to walk all the way upstairs. The changing table is a must have. We use it all the time. We never have to go upstairs for anything during the day. Also easy to set up and take down- takes less than 2 minutes. Rating: - The best piece of Baby equipment I bought I have used this Pack N Play everyday since the first day I brought my daughter home. For 2 months we change all her diapers on the changing tray (light weight, easy to clean and simple to remove) and she sleeps in the bassinet every night in our room. It is a good way to keep the baby close without her coming in between my husband and I in bed. Her Grandmother liked it so much she bought one of her own for her house to use when the grandchildren visit. Under the basinette is used for storage of extra diapers, wipes and cloths. I'd call this a multi-fuction lifesaver those first tough 6 weeks.

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